""I really appreciate leaving your training session with tools -- not just information. I have already put some of the tools into action and they worked beautifully!""
Director, IT Department
Our solutions begin with you -- your desired results in leadership and workplace performance.
Whenever there is a gap in workplace performance, 80% of the time the gap can be attributed to factors external to the performer (things such as organizational systems and processes, environment, and incentives) while 20% of the time the gap can be attributed to factors internal to the performer (skills and ability). Performance Mastery looks at the entire spectrum of factors that are causing a performance gap and designs a customized solution to close that gap. This approach is called "Performance Improvement" and is proven to be much more effective than a "one solution fits all" approach.