Blog

""I really appreciate leaving your training session with tools -- not just information. I have already put some of the tools into action and they worked beautifully!""

Testimonial

Director, IT Department

Creating Trust

March 16, 2017

Leaders: Want to create more trust in your work environment? Show some degree of vulnerability. Trying to appear invulnerable is a common mistake made by new leaders. Besides being inauthentic, giving the impression of invulnerability comes across as the leader being "not human," inspiring zero connection and trust from others.

Working With Difficult People

December 3, 2016

When there is a problem with workplace performance, look at the "before and after" -- what came before and after the performance. Often a performance gap can be attributed to one of these important factors.