""I really appreciate leaving your training session with tools -- not just information. I have already put some of the tools into action and they worked beautifully!""
Director, IT Department
Leaders: Want to create more trust in your work environment? Show some degree of vulnerability. Trying to appear invulnerable is a common mistake made by new leaders. Besides being inauthentic, giving the impression of invulnerability comes across as the leader being "not human," inspiring zero connection and trust from others.
When there is a problem with workplace performance, look at the "before and after" -- what came before and after the performance. Often a performance gap can be attributed to one of these important factors.