Assessment:

A variety of assessments are available to the client, including self-assessment on values and management and leadership skills; 360 degree feedback (feedback from a client’s boss, colleagues, clients and/or direct reports); and workplace interaction styles to gauge the quality of relationships a client maintains in the workplace.  Job shadowing is also available to clients.

Coaching:

Weekly or bi-weekly coaching sessions are focused on the client’s goals and needs.  These sessions typically take place over the phone but can also be done in-person at the attorney’s place of business.  Weekly telephone sessions are typically scheduled for 30-45 minutes each.  Biweekly, in-person sessions are typically scheduled for 1 – 1.5 hours each.

Fieldwork:

Between coaching sessions, the client is asked to undertake one or more assignments.  This fieldwork is designed to help the attorney make progress toward a goal and create new, desired habits in work-life balance and workplace performance.

Training:

Targeted training on topics such as flexing communication and workplace interaction styles, successful handling of conflict, using coaching skills with clients or direct reports, and effective decision-making may also be part of the coaching program.  Training outcomes are incorporated into the Development Diary, fieldwork, and coaching sessions to make the training “stick.” 

Development Plan:

A Development Plan is created that leverages the client's strengths, identifies development areas, and targets opportunities for the client to strengthen a skill and/or make progress toward a goal. 

Development Diary:

The client may choose to document his or her experience with the fieldwork and coaching sessions in a Development Diary.  The Development Diary helps the client document his or her accomplishments, identify successes and areas they would like to further develop, and identify questions to bring to the next coaching session.  It also documents a client’s progress during the entire coaching period.  

Ongoing Support:

Clients may choose one or more resources for ongoing support during (and after) coaching.  Support may come in the form of e-mail support from the coach and/ or the Successful Manager’s Handbook, which provides leadership and management tools and techniques that can be applied on-the-job.