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Dan Johnson and the associates of Performance Mastery offer a full range of services to assist clients in addressing employee performance improvement issues.  These services include strategies to address performance issues internal to employees (such as training to build skills and knowledge) and strategies to address performance issues external to employees (such as process improvement, job redesign, incentives, and reinforcement.) 

All services are customized to meet client needs.  Specific areas of expertise include the following:

Management and Leadership Development:  360-degree Feedback, Workplace Interaction/Communication Styles, Supervisor and Management Training with on-the-job application and coaching

Coaching:  Executive Coaching on management style and leadership issues; Personal Coaching on career, transition, and life issues; Paired Coaching and Training to magnify the impact of training and increase productivity over training alone by an additional 66%.   

Organizational Development:  Employee Retention, Team Building, New Employee Orientation, Customer Loyalty/Satisfaction, Non-profit Board Development 

Change Management:  Employee Commitment and Motivation Assessments, Focus Groups, Change Communication Strategies, Stress Management Training, Change Readiness and Culture Fit Assessments for mergers and acquisitions 

Career Development:  Talent Management Systems internal to an organization, Integration of talent management with employment and hiring practices, Measurement of career development initiatives, Individual Career Coaching  

Performance Management:  Performance Management systems, Formal and informal feedback/reinforcement systems 

Performance Improvement:  Training on performance improvement fundamentals, Establishing internal performance improvement initiatives/departments, Performance Consulting 

Communication:  Communication Styles, Listening Skills, Tact and Diplomacy, Consulting Skills, Coaching and Feedback Skills, Meeting Facilitation Skills 

Training Design, Development, Delivery:  Needs Assessment, Instructional Design, Curriculum Design, Training Facilitation, Training Evaluation, Train-the-Trainer 

Public Speaking:  Presentations for conferences, meetings, and retreats 

Group  Facilitation:  Strategic Planning, Creative Problem-Solving 

For more information, please call Dan Johnson at (317) 791-0570 or toll-free at (800) 798-0650.  You can also e-mail Dan at djohnson@performancemastery.com.  

 

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Last modified: June 21, 2007